Shipping policy

At Urban Gents, we strive to make your shopping experience as smooth and enjoyable as possible. Below you’ll find all the key information about our shipping process.

Free Shipping

We cover the shipping costs! We offer free shipping on all orders.

Processing Time

Orders placed before 11:00 PM GMT are processed within 1–2 business days (excluding weekends and holidays).
Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Once your order has been shipped, the estimated delivery time is:

5–7 business days for standard shipping.

Total Delivery Time

The total delivery time consists of:

Processing Time (1–2 business days) + Shipping Time (5–7 business days) = 7–9 business days

Please note: Delivery times may vary depending on your location. For certain destinations, customs processing or shipping carrier delays may extend the delivery time slightly.

Worldwide Shipping

We ship to customers worldwide.

Customer Service

If you have any questions about your order or delivery, our customer service team will be happy to help.

Email: info@urban-gents.com
Availability: Monday – Friday, 9:00 AM – 6:00 PM GMT
We aim to respond to all inquiries within 24 hours.